How to use INCILOG

INCILOG works with two roles: Administrator (sets up the facility, the team, and oversees incidents) and Member (reports and handles incidents day to day). Pick your profile to follow the step-by-step guide.

🏢 I'm an Administrator 👥 I'm a Member
🏢 Administrator path

Set up and run your facility

As an Administrator, you build your facility's structure and your team, and you get full access to incident management.

INCILOG video tutorial: Administrator
INCILOG sign-in screen
1

Create your account

On the welcome screen, tap "Create one"

Enter your name, your email, and a password, then submit.

A verification code is sent to your email: enter it on the next screen to activate your account.

Choosing the Administrator or Member role
2

Choose "I manage a facility"

On first login, on the "How will you use INCILOG?" screen

Tap the "I manage a facility" card to set up your own structure.

Creating a facility
3

Create your facility

Onboarding step 1 of 2

Give your facility a name (hotel, campus, building...) then tap "Create facility". This is the starting point of your whole location tree.

Creating a team
4

Create your team

Onboarding step 2 of 2

Name your first operational team, then tap "Create team". A unique invite code is generated automatically: you'll share it with your colleagues in step 9.

Administrator dashboard
5

Your dashboard

"Dashboard" tab, first tab at the bottom of the screen

An overview of open, in-progress, resolved and closed incidents, pending membership requests, and quick access to report an incident, view the full list, or scan a QR code.

Facility and location tree
6

Structure your locations

"Facilities" tab

Build your facility's tree: buildings, floors, rooms, zones. Tap the "+" next to a location to add a sub-location, the pencil to edit it, the trash can to delete it.

Generating QR codes for locations Sample of the generated QR codes PDF A sample of the resulting PDF: one QR code per location, ready to cut out and stick up.
7

Print your QR codes

"Facilities" tab → "QR codes" button at the top right

Generate a PDF with every location's QR code in one tap. Stick them up on site: your team can then scan one to report an incident with the location already filled in, as shown in step 11.

Managing incident types
8

Customize your incident types

Dashboard → "+ Report an incident" → pick a location → "Type" menu → "Manage"

Tailor categories to your business: equipment failure, guest complaint, housekeeping, security... Add, edit, or delete a type for each facility.

Pending membership request
9

Invite and approve your team

"Teams" tab → expand your team

The invite code is shown at the top: share it with your colleagues using the "Share" button. Every join request shows up under "Pending approval", with a green button to accept and a red one to reject.

Incident detail
10

Manage incidents

"Incidents" tab → tap an incident

Photo, exact location, type, GPS coordinates, comment history. Tap "Assign to..." to hand the incident to a member, "Start working" to take it on, or "Mark as resolved" once it's handled.

Notification preferences
11

Customize your push notifications

Profile → Notifications

The notification system is fully customizable. For each alert type (new incident, comment, status change...), you choose:

the scope (your incidents only or the whole team), a minimum priority, and a time window during which you're willing to be notified.

Tap "+ Add notification" to create a new rule, or the "X" to remove one.
CSV export of incidents
12

Export your data

"Incidents" tab → download icon at the top

Pick your filters (facility, status, priority) then tap "Request export". Generation isn't instant: it runs in the background, and you get an email as soon as the CSV file is ready to download.

Company information
13

Manage your company

Profile → Company

Update your company information (address, contact) and check your subscription plan.

👥 Member path

Report and handle incidents day to day

As a Member, you join an existing team and focus on reporting and following up on the incidents that concern you.

INCILOG video tutorial: Member
Joining a team with an invite code
1

Create your account and choose "I join a team"

After signing up and verifying your email, on the "How will you use INCILOG?" screen

Tap the "I join a team" card, then enter the invite code given by your administrator and tap "Join team".

Membership request pending approval
2

Wait for approval

Your request is sent to the team's administrator. As soon as they accept it, you get full access automatically (tap "Refresh status" if needed).

Member dashboard
3

Your dashboard

"Dashboard" tab, first tab at the bottom of the screen

An overview of your team's incidents, with quick access to report an incident or scan a QR code.

Incident report form
4

Report an incident

Dashboard → "+ Report an incident"

Title, priority, location (pick it from the list), type, description, photo, and optional GPS coordinates: everything the team needs to immediately understand the issue.

This is the regular way, no QR code to scan.
Scanning a location QR code
5

Or go faster with a QR code

Dashboard → "Scan a QR code"

If a QR code is stuck up in the room or area concerned, scan it: the report opens directly with the location already filled in.

This method is optional, it's just a shortcut to save time: the "+ Report an incident" button works perfectly well without scanning anything.
Read-only view of facilities
6

View your facilities and team

"Facilities" and "Teams" tabs

You can view the location tree and the list of your team's members, but only the administrator can edit them.

Customizing a notification
7

Set up your notifications

Profile → Notifications → "+ Add notification"

Just like the administrator, you set your own rules: event type, your incidents or the whole team, minimum priority, time window for receiving them.

Ready to try INCILOG?

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