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Privacy Policy

Last updated: April 2026

1. Data Controller

INCILOG. Privacy requests: [email protected]

2. Data We Collect

• Email address: when you sign up via the waitlist form
• Account data (username, email, password hash): when you register
• Operational data: incident reports, locations, team assignments, and photos your team uploads
• Technical data: IP addresses and browser info for security purposes

3. How We Use Your Data

• To operate and improve the INCILOG service
• To send product updates you explicitly requested (waitlist / notification preferences)
• To maintain security and prevent abuse

4. Legal Basis (GDPR)

Processing is based on: contract performance (service delivery), legitimate interest (security), and consent (marketing emails).

5. Data Storage & Security

Data is hosted on servers within the European Economic Area. We apply appropriate technical and organisational safeguards.

6. Third-Party Services

• Mailjet: email subscriptions and transactional emails. Mailjet Privacy Policy
• Cloudflare R2: file storage. Cloudflare Privacy Policy

7. Your Rights (GDPR)

You have the right to access, rectify, erase, or port your personal data, and to object to or restrict its processing. Contact [email protected] to exercise these rights.

You may also lodge a complaint with the French supervisory authority (CNIL) at cnil.fr.

8. Retention

Waitlist emails are kept until you unsubscribe or request deletion. Account data is retained while your account is active and deleted upon request.